The Marina Industries Association (MIA) is pleased to announce that Mindarie Marina in Perth has been awarded MIA Gold Anchor rating for its services and facilities. MIA International Gold Anchor ratings are a customer focused accreditation scheme for marinas. Mindarie Marina joins over 20 Gold Anchor marinas in Australia and over 250 accredited marinas globally.
Gold Anchor is for marinas what star ratings are for guest accommodation. Ratings range from 3 to 5 Gold Anchors. Most marinas are in the 31/2 to 41/2 Gold Anchor range which parallels accommodation star ratings. Gold Anchor enables the marina to benchmark its services and facilities against Gold Anchors 10 key criteria and 101 individual assessment items. Mindarie Marina has been rated 41/2 Gold Anchors.
The Gold Anchor auditor of Mindarie Marina commented on the vibrancy of the marina; with not only very good on-water facilities but also an excellent on-land leisure and recreation offering that includes accommodation, brewery, beach volleyball and numerous food and beverage options.
The Managing Director of Mindarie Marina, Martin Smith said it was an honour to be accredited under the Gold Anchor Scheme. “Management is thrilled that Mindarie Marina has been recognised, on a national and international level, as a 4.5 star marina. We have seen numerous improvements in the quality of services and facilities at Mindarie Marina over the years and we will continue to innovate, gain feedback from our marina users and ensure we are focused on continually improving our service for the benefit of our Boating Community in the future”.
MIA President Andrew Chapman CMM said Mindarie Marina is to be congratulated for seeing the strategic value of Gold Anchor participation. “Mindarie Marina has shown foresight in investing in Gold Anchor accreditation; not just for its marketing benefits but for its role in supporting the marina’s continual improvement in customer services and facilities.”